How long will it take before I receive my package?
It is based on several factors like the shipping address you are located,the shipping way you've chosen and also how quickly we can prepare the item.This is consisted of two parts:processing time & delivery time.Please check following:
Processing Time:Generally for stock items,they can be shipped within 24 hours after your payment.While sometimes the color or size you choose maybe currently out of stock,it takes 7-15 business days to make a new one before shipping.
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30 Days Riskfree Return Guarantee.
We realize that it is difficult for you to purchase products online especially dresses for your wedding or important events,and we really want you to be happy with your purchase.Upon the arrival of your package,we encourage you to check and make sure that the dress has been made according to your requests whatever style,color or size.Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If for some reasons that you want to return the products,we will totally understand.We have listed some conditions you may run into,please read it over:
If the item is defective, damaged or miss-shipped:
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or miss-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier......
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9 Ways to Guarantee the Quality.
1.Splendid Material:High-quality fabric and lining
We use the highest quality fabrics(such as 395 Taiwan satin,French lace,etc)to tailor our dresses.Easy to care and comfortable to wear.
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2.Excellent Workmanship:Delicate hand ruching and neat stitching
We hire the best dressmaker to tailor our dresses.Delicate hand ruching to make the best fit and neat stitching to enhance the grade
3.Wonderful Base:High-quality fish bones and built-in bra pads
We use 8-12 pieces of high-quality fish bones to support the bodice and high-quality built-in bra pad to shape the bust
4.Safe Wear:High-quality elastic and beltloop
We add high-quality elastic at back and use strong beltloop(for lace-up style) to offer a double assurance for wearing....